Effective Date: January 1, 2025
NisiCare (“we,” “our,” or “us”), operating as the Doing Business As (DBA) name for Tender Care Homes LLC, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, including through our website, direct communication, and in-home care engagements.
- Information We Collect
We may collect the following types of personal information:
- Name, address, phone number, and email
- Health-related information provided voluntarily by you
- Care preferences and service needs
- Emergency contact details
- Communication records between you and our staff
- Website usage data, such as cookies and analytics tools
- How We Use Your Information
We use your information to:
- Coordinate and deliver in-home care services
- Communicate with you about your care or inquiry
- Maintain internal records and comply with state and federal regulations
- Improve our services and client experience
- Respond to legal or regulatory requirements
- Legal Basis and Consent
By providing your information, you consent to its use as outlined in this policy. We only collect information necessary to provide services and meet legal obligations. You may withdraw consent at any time, subject to certain conditions related to care delivery and compliance. - Data Storage and Security
Your information is stored securely and managed in compliance with HIPAA and other applicable laws. We use appropriate technical, administrative, and physical safeguards to prevent unauthorized access, loss, or misuse. - Sharing of Information
We do not sell or share your personal data for marketing purposes. Information may only be shared:
- With your consent
- With authorized caregivers or professionals involved in your care
- If required by law, court order, or government agency
- In an emergency to protect your safety
- Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections to inaccurate or incomplete information
- Withdraw consent, when applicable
- Request deletion of data that is no longer needed
- Privacy for Website Visitors
Our website uses cookies and third-party tools like Google Analytics to anonymously track visitor behavior and improve functionality. You may opt out of cookies via your browser settings. By using our website, you agree to Google’s Privacy Policy. We also use anonymized screen recording tools to observe usage patterns. - Website Content and Ownership
All website content is owned by NisiCare and is for general information only. It should not be considered a substitute for professional medical or care advice.
Contact Us
If you have questions about this Privacy Policy or would like to make a request, please contact us:
Email: care@nisicare.com
Phone: 360-820-1133
Serving Clark County, WA
NisiCare, Where Care Meets Compassion.
